FAQ

Shipping & Delivery

How quickly can I wear my new earrings? We want you to sparkle as soon as possible! We offer three reliable shipping methods across the United States:

• Express Shipping (3-6 business days): $20.00 – For those special events that can't wait.

• Standard Shipping (7-14 business days): $10.00 – Our most popular and balanced delivery choice.

• Free Shipping (7-14 business days): $0.00 – Enjoy elegance with zero shipping cost on qualifying orders.

Do you provide tracking? Yes! Once your GraceWeav order is on its way, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Product & Care

Are your earrings safe for sensitive ears? Absolutely. Most of our pieces are made with lead-free and nickel-free materials (such as S925 sterling silver posts) to ensure they are safe and comfortable for all-day wear.

How should I clean my jewelry? To keep your earrings radiant, we recommend wiping them gently with a soft microfiber cloth after each wear. Avoid contact with perfumes, lotions, and water to preserve the finish.

Returns & Exchanges

What is your return policy? We want you to love your purchase. However, for hygiene reasons, we only accept returns on earrings that are unworn and in their original, sealed packaging within 30 days of delivery.